SHIPPING TERMS

Thank you for visiting steinluxe.shop. We are committed to providing you with a smooth and efficient shopping experience. Below is detailed information about our shipping policy, including shipping companies and related costs.

  1. Shipping Area
    We currently offer delivery services within the United States, covering all states and territories. If you are placing an order outside the United States, please contact our customer service for shipping options.
  2. Processing Time
    Once you place your order and complete payment, your order will be processed within 1-3 business days.
    Once your order is processed, you will receive a confirmation email with tracking information.
  3. Shipping Companies
    We primarily work with the following shipping companies to ensure your order is delivered safely and on time:
    United States Postal Service (USPS)
    United Parcel Service (UPS)
    FedEx
    The specific courier company used will depend on your location and the shipping method you choose.
  4. Shipping Time
    Most orders are delivered within 3-7 business days after shipment.
    Shipping times may be delayed due to peak seasons, holidays, or other unforeseen factors. We recommend placing your order in advance to ensure timely delivery of your products.
  5. Shipping Costs
    Shipping costs will be automatically calculated based on the total weight and destination of your order, and details will be provided at checkout. We regularly offer promotions and free shipping offers; please check our website for specific information.
  6. Order Tracking
    After your order ships, you will receive an email with a tracking link. You can use this link to view your order status in real time and track your package’s progress.
  7. Problems and Help
    If you encounter any problems during shipping or have any questions about your order status, please feel free to contact our customer service team.

Thank you for choosing steinluxe.shop. We look forward to providing you with high-quality home goods and an excellent service experience!